Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Orlando Perez

Orlando Perez

December 12, 2025

5  out of  5
rating by Orlando Perez
"I have worked with Jake in the past and he’s a great guy. He won’t stop till he earns your business. I worked with Lita yesterday and she was so nice and friendly. Everyone I’ve talked to here is always willing to help."
We responded:
"Thank you, Orlando, for your fantastic review! I'm happy to hear that Jake and Lita made such a positive impression. Our team is dedicated to providing friendly and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Sandra Venezuela`

Sandra Venezuela`

December 11, 2025

5  out of  5
rating by Sandra Venezuela`
"Lita was very helpful and prompt providing information and following up. Very easy to work with’"
We responded:
"Sandra, thank you for your feedback! I'm happy to hear that Lita was helpful and prompt in assisting you. Our team is dedicated to making your experience as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Preston Scott

Preston Scott

December 10, 2025

5  out of  5
rating by Preston Scott
"I called and a lady named Sarah helped me and she was very professional and it took almost no time at all. definitely satisfied 🫶🏾"
We responded:
"Hey Preston! Thank you for sharing this. I’m glad Sarah was able to help you quickly and that the experience felt smooth on your end. It’s great to know you were happy with the support while reviewing your life and auto coverage. We appreciate you taking a moment to let us know."
Profile photo of Joel Castile

Joel Castile

December 9, 2025

4  out of  5
rating by Joel Castile
"State Farm has been great for my family. I wouldn't hesitate getting a policy with the Brady Paxman office."
We responded:
"Thank you, Joel! I'm happy to know that our office has been a good fit for your family. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Rosario Espinosa

Rosario Espinosa

December 9, 2025

5  out of  5
rating by Rosario Espinosa
"Lira was very kind and helpful."
We responded:
"Thank you, Rosario! I'm happy to hear that Lira was kind and helpful during your experience. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Jonathan Townsend

Jonathan Townsend

December 7, 2025

5  out of  5
rating by Jonathan Townsend
"Brady has the most professional office in North Texas. He genuinely cares for his clients as well as his staff. If you need anything call and ask for Jimmy."
We responded:
"Thank you, Jonathan! I'm happy to hear that you appreciate the professionalism of our office and the care we provide. Brady and the team, including Jimmy, are dedicated to offering the best service possible. If there's anything else you need, feel free to reach out!"
Profile photo of stanley stokely

stanley stokely

December 5, 2025

5  out of  5
rating by stanley stokely
"Agent catered to all my needs promptly."
We responded:
"Thank you, Stanley! I'm happy to know that your needs were met promptly. If there's anything else you need, feel free to reach out anytime. We’re here to help!"
Profile photo of Tim Hooper

Tim Hooper

December 5, 2025

5  out of  5
rating by Tim Hooper
"Lita has been wonderful and patient with my many questions and difficult schedule to sign up. Glad to be insured with them, thank you!"
We responded:
"Thank you, Tim! I'm happy to hear that Lita was able to assist you with patience and care. We're glad to have you insured with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Garrett Brown

Garrett Brown

December 5, 2025

5  out of  5
rating by Garrett Brown
"These guys do a good job and have a great crew. Organized and always on top of your insurance. I have all my stuff insured here: house, cars, and a rental property. Very reliable office!"
We responded:
"Hey Garrett! We’re glad to hear our team has been organized and easy to work with, and it means a lot that you trust us with your home, autos, and your rental property. Keeping things running smoothly for you is important to us, and we appreciate you taking a moment to share your experience. Thank you for this!"
Profile photo of Windy Rosemeyer

Windy Rosemeyer

December 4, 2025

5  out of  5
rating by Windy Rosemeyer
"So helpful and so kind! Love working with Sarah!"
We responded:
"Windy, thank you for your wonderful feedback! I'm happy to hear that Sarah has been so helpful and kind. We appreciate your trust in us and look forward to continuing to assist you. Let us know if there's anything else we can do for you!"
Profile photo of April Miller

April Miller

December 2, 2025

5  out of  5
rating by April Miller
"Lita is great to work with! She is very knowledgeable and helpful. She helped me out greatly when I was dealing with an issue with my mortgage company."
We responded:
"Thank you for your review, April! I'm happy to hear that Lita was able to assist you with your issue. Our team is dedicated to providing knowledgeable and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Mark Kokaramgbbb

Mark Kokaramgbbb

December 2, 2025

5  out of  5
rating by Mark Kokaramgbbb
"I worked with Drew Hogan great service and knowledge"
We responded:
"Mark, thank you for sharing your experience! I'm glad to hear that Drew provided you with great service and knowledge. We appreciate your feedback and look forward to assisting you with any future needs. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"
Profile photo of Ed S

Ed S

December 2, 2025

5  out of  5
rating by Ed S
"She was very efficient in solving my problem"
We responded:
"Hey Ed! Thank you for sharing this with us. I’m really glad to hear she was efficient in getting everything sorted out for you. It’s great knowing your homeowners insurance needs were handled quickly and with care. If you ever need anything else, we’re here to help."
Profile photo of Surendar Reddy Baddam

Surendar Reddy Baddam

December 1, 2025

5  out of  5
rating by Surendar Reddy Baddam
"Nice communication"
We responded:
"Thank you, Surendar, for your feedback! I'm glad you appreciated the communication. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Emily Honeycutt

Emily Honeycutt

November 18, 2025

5  out of  5
rating by Emily Honeycutt
"Lita was very kind, responsive, and helped address all my insurance needs! Thank you so much much!"
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to hear that Lita was able to assist you with your insurance needs. We appreciate your trust in us and are always here to help. Let us know if there's anything else we can do for you!"
Profile photo of Cheryl F

Cheryl F

November 14, 2025

5  out of  5
rating by Cheryl F
"She was very helpful"
We responded:
"Thank you, Cheryl! I'm happy to know you found our service helpful. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Jason Granger

Jason Granger

November 14, 2025

5  out of  5
rating by Jason Granger
"Always available and always quick service with Brady Paxman State Farm."
We responded:
"Thank you, Jason! I'm happy to hear that you appreciate the availability and quick service from our office. We’re committed to providing you with the best experience possible. Let us know if there's anything else we can do for you!"
Profile photo of Kristi

Kristi

November 14, 2025

5  out of  5
rating by Kristi
"Sarah was great to work with and quickly helped me out with my issue!"
We responded:
"Thank you, Kristi! I'm happy to hear that Sarah was able to assist you promptly. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Grant Dingel

Grant Dingel

November 13, 2025

5  out of  5
rating by Grant Dingel
"10/10 starts I had a man named jake very helpful and nice."
We responded:
"Thank you for the five-stars, Grant! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Lesley Mayse

Lesley Mayse

November 13, 2025

5  out of  5
rating by Lesley Mayse
"Kayla was a pleasure to work with a we troubleshooted my online accessibility. She was professional, kind, patient, and very knowledgeable! Thank you again for your assistance. 😃"
We responded:
"Thank you, Lesley! I'm happy to hear that Kayla provided such professional and kind assistance with your online accessibility. Our team is dedicated to offering knowledgeable support, and it's great to know Kayla delivered that for you. If you need anything else, feel free to reach out!"
Profile photo of Aaren Prody

Aaren Prody

November 13, 2025

5  out of  5
rating by Aaren Prody
"The team is always quick and knowledgeable to help me with new policies, any changes, or hiccups I’ve had since I switched agents. Probably the only insurance provider I’ve had that isn’t a headache to get things done with 🙌🏼"
We responded:
"Aaren, thank you for your wonderful feedback! I'm happy to hear that our team has been able to assist you efficiently and make your experience with us hassle-free. We’re here for any future needs or questions you might have!"
Profile photo of Vijaya Dutt

Vijaya Dutt

November 12, 2025

5  out of  5
rating by Vijaya Dutt
"They’re quick to answer the phone and email any documents I need. I talked with Lita today, who was really sweet and made sure I got all the information I needed!"
We responded:
"Thank you, Vijaya, for your wonderful feedback! I'm delighted to hear that Lita was able to assist you so effectively and that our team could provide the prompt service you needed. If there's anything else we can do for you, just let us know!"
Profile photo of Betty Hall

Betty Hall

November 11, 2025

5  out of  5
rating by Betty Hall
"Customer service is excelent. My home and auto insurance is affordable. I like the drive"
We responded:
"Thank you, Betty! I'm happy to hear that you're satisfied with our customer service and the affordability of your insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Peggy Palafox

Peggy Palafox

November 11, 2025

5  out of  5
rating by Peggy Palafox
"Lita at State Farm was very helpful in answering several questions on my auto & home policy. Very helpful & courteous! It was great getting my questions taken care of, thanks again,Lita !"
We responded:
"Thank you, Peggy! I'm happy to hear that Lita was able to assist you with your questions about your policy. We appreciate your kind words and are always here to help with any other needs you may have. Thanks for choosing us!"
Profile photo of Victoria Bere

Victoria Bere

November 11, 2025

5  out of  5
rating by Victoria Bere
"The team at State Farm was incredible, mostly jimmy . He provided excellence service and took the time to explain the process in detail. He commitment to ensuring I was satisfied was remarkable. Thank you"
We responded:
"Thank you, Victoria! I'm happy to hear that Jimmy and the team provided you with such excellent service. We always aim to ensure our customers feel informed and satisfied. If you have any more questions or need further assistance, feel free to reach out!"