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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jason crowder

February 28, 2023

5  out of  5 rating by Jason crowder
"Drew Hogan was a great help today with getting me switched over from allstate."

Volt_Night Roleplay Minecraft And Roblox

February 14, 2023

5  out of  5 rating by Volt_Night Roleplay Minecraft And Roblox
"Brad and Destiny are over the top. They got me a really great rate and helped me out when my car left me stranded. Destiny is great as well as all of the office staff. It is saving me a bunch now especially as a teen driver. I would recommend this agent over others due to destiny’s customer service. She helped me at 10pm at night when I was stranded even called me and helped me by telling me what I should do. She is very willing to work with me since I am a student. Brad was also very nice and professional. They got my policy in “full force” in a few days and where very responsive. Thank you to destiny and Brad along with all the office staff"

Sean Reed

February 10, 2023

5  out of  5 rating by Sean Reed
"Great customer service and goes above and beyond to help!"

Pradeep Kumar Gurappagari

February 10, 2023

5  out of  5 rating by Pradeep Kumar Gurappagari
"Annette Alvarez is the most helpful insurance agent I have ever dealt with. She is honest and upfront with everything. Answered all my questions and saved me a lot and provided more coverage than my current insurance. Definitely a person who cares for the customer. I highly recommend her. Upbeat, positive, and efficient!"

Anil Madhan

February 7, 2023

5  out of  5 rating by Anil Madhan
"Great service and friendly staff. Thank you so much!"

Siobhain Lomax

January 16, 2023

5  out of  5 rating by Siobhain Lomax
"My husband worked with Drew Hogan, who was an immense help! He has valuable knowledge of the claims process with State Farm, and was able to tailor our Renters and Auto bundle to exactly what we needed to cover our family within our budget. Best insurance buying process I have ever had. Thanks Drew!"

Zamora K

December 12, 2022

5  out of  5 rating by Zamora K
"New to the insurance thing and Nikki made it all understandable and made it a smooth experience for me!! Love love love this office!"

L Weaver

November 30, 2022

1  out of  5 rating by L Weaver
"We loved this office until we didn't. Isn't that how this usually goes they are great until you have an accident then you pray you made the right decision in your insurance company. We had an unfortunate accident and the ball was dropped in every turn not only by this office but State Farm in general. These are local families that trust their agent will do right by them and I will say after our experience I can't recommend this office."

Riley Anders

November 22, 2022

5  out of  5 rating by Riley Anders
"Jake has always been so helpful to make sure our needs are met while providing high quality service and looking for the best interest of my family to make sure we are always protected! I would recommend going to Jake again and again!!"

Stephanie Oldaker

November 2, 2022

5  out of  5 rating by Stephanie Oldaker
"Extremely helpful when I was in a bind. Nikki was kind, fast and answered all of my questions. Very thankful!"

Pavan Bajpai

October 25, 2022

1  out of  5 rating by Pavan Bajpai
"I have been robbed from these guys, I am filing lawsuit against them."

Tamara Medina

September 30, 2022

5  out of  5 rating by Tamara Medina
"Jake, Mark, Brady, they are all really nice guys . Fast and efficient I highly recommend them for any of your insurance needs."

Jalon Hogan

September 30, 2022

5  out of  5 rating by Jalon Hogan
"They are simple amazing. Went above and beyond my expectations. The Customer service was spectacular. Super patient took the time to explain everything about my previous policy and my new policy to me. I couldn’t have asked for a better transaction. Shout out to Drew Hogan for making this possible!!!"

Amanda Freudenrich

September 20, 2022

5  out of  5 rating by Amanda Freudenrich
"Great attitudes and very responsive."

Mike Roberts

September 19, 2022

5  out of  5 rating by Mike Roberts
"Nobody “enjoys” having to deal with insurance issues but let me say that Brady and his team make everything as easy as possible! Very knowledgeable, quick to reply and super helpful!"


September 2, 2022

5  out of  5 rating by ASHWANI PANDEY
"Quick response"

Trevor & Kate Johnson

August 30, 2022

5  out of  5 rating by Trevor & Kate Johnson
"Nikki is extremely easy to work with. She is pleasant, professional, and proficient. I would highly recommend their services to the dearest friends and family!"

Evelyn Roldan

August 16, 2022

5  out of  5 rating by Evelyn Roldan
"I don’t even know where to start. Nikki (the office manager) with Brady Paxman has been absolutely amazing! In my very first interaction with Nikki, she earned my confidence. She has always treated me like I’m her only client. She responds within minutes, gives me everything I need and more and follows up when she says she will. Nikki is exactly what you would hope your insurance agent would be. She’s looked at every available option for me and made recommendations where she felt I could save money. She stays on top of my coverage and is honest with me about what is going to work for me. Go with Brady Paxman and ask for Nikki, you won’t regret it!"

Salvador Rodriguez

August 8, 2022

5  out of  5 rating by Salvador Rodriguez
"Very informative. Friendly staff. Very professional and honest."

Patrick McGrath Jr

August 2, 2022

5  out of  5 rating by Patrick McGrath Jr
"Emailed office over the weekend about adding my new vehicle. Nikki text me first thing Monday morning. I sent her a picture of my Vin # and answered a couple questions and was done. New ID in my email. I appreciate having the ability to text, email, or call and getting a response. I also have my homeowners thru Paxman's office and filed a roof claim. It was immediatly addressed and had no complaints. Thanks again Nikki for prompt customer service."

Brad Sloan

June 30, 2022

5  out of  5 rating by Brad Sloan
"Brady and his team helped me fix my insurance for all of my vehicles that were insured with other carriers including teen driver discounts and helped me get increased coverage on my home insurance and saved me a ton of $$$ in the process. Very helpful group and you can actually talk to them on the phone!!! I'm sticking with this group for a while."

Chris Wise

June 29, 2022

5  out of  5 rating by Chris Wise
"Brady Paxman’s team is always available and extremely helpful. I can’t imagine trusting any other team with my insurance needs!"

Marcie Brumley

June 9, 2022

5  out of  5 rating by Marcie Brumley
"Edited 06/09/22: Still LOVE everyone at Brady's office as they are responsive and knowledgeable. Their rates are competitive and their customer service is unmatched. Unfortunately we have had to go through a few odd claims and everything went smoothly. Previous review: Great employees! Knowledgeable, helpful and personable."

Debbie Anders

May 3, 2022

5  out of  5 rating by Debbie Anders
"Jake is my agent in the office. He is quick to return phone calls and emails with answers to my questions. He has always been professional, helpful and kind. I would highly recommend Jake and State Farm for all of your insurance needs."

Anna Ghattas

April 20, 2022

5  out of  5 rating by Anna Ghattas
"Professional, helpful and straightforward! I was totally new to the idea of Life Insurance, and boy am I happy I signed up for it! With a little one on the way, my mind is at ease. Jake and Corliss were so helpful and patient and we even cracked some jokes signing up for insurance!! Great office team, so glad I’m in good hands with them. Couldn’t be happier. Highly recommended!"