State Farm® Insurance Agent Brady Paxman

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Aurora Fototana

March 27, 2025

5 out of 5

"I had an outstanding experience with Jake from State Farm! He was incredibly friendly and took the time to explain all the details of the insurance policies thoroughly. Thanks to his excellent guidance, I found an affordable policy that perfectly suited my needs. His professionalism and customer service were the key reasons I decided to switch to State Farm. Highly, highly recommend!"

mai hoang ngoc Vuong

March 19, 2025

5 out of 5

"My insurance agent, Tommy Nerd is fantastic. I enjoy his service. Very details, and thoughtful. Always give me best deals on auto and home insurances. Thanks, Tommy!"

We responded:

"Thank you, Mai, for sharing your experience! I'm happy to hear that Tommy has been providing you with detailed and thoughtful service. It's great to know you're getting the best deals on your insurance. If you have any questions or need further assistance, feel free to reach out to our office anytime."

Blain Brown

March 11, 2025

5 out of 5

"Brady and his team are amazing! I have worked with them for years on different insurance issues and every time they have been great! I highly recommend their office for all your insurance needs. 5 stars*****"

We responded:

"Thank you, Blain, for your wonderful feedback! I'm glad to know that you have consistently had positive experiences with our team over the years. Your recommendation means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help with all your insurance needs!"

Yang Sun

February 6, 2025

5 out of 5

"Jack Hunt and Drew Hogan are the two reps I worked with at this location they are super response and professional, No.1 I met in this industry."

We responded:

"Thank you, Yang, for sharing your experience! I'm happy to hear that Jack and Drew provided you with responsive and professional service. They truly are valuable members of our team. If you have any questions or need further assistance, feel free to reach out to our office anytime!"

Talbot Family

January 24, 2025

5 out of 5

"Lita has been such a blessing! She is so responsive and thoughtful in providing help and guidance with any questions I have."

We responded:

"Thank you, Talbot Family, for your wonderful feedback! I'm so happy to hear that Lita has been responsive and thoughtful in assisting you with your questions. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."

Katlin Stanley

January 10, 2025

5 out of 5

"Fantastic staff! They are all very kind and made the whole process seamless."

We responded:

"Thank you, Katlin, for your wonderful feedback! I'm happy to know that our team made the process seamless for you. We strive to provide kind and efficient service to everyone. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"

Lee Edwards

December 10, 2024

5 out of 5

"Drew Hogan is professional, knowledgeable, and wants the best for his customers. I knew I made the write call when contacting him. It was truly a no brainer that I make the switch to State Farm Insurance while adding an additional vehicle. I’m so excited for the savings!"

We responded:

"Lee, thank you for your fantastic review! I'm glad to hear that Drew provided you with professional and knowledgeable service. It's wonderful that you felt confident in making the switch to State Farm. We're happy you're excited about the savings! If you ever need further assistance, our office is here to help."

FLIXX THE PHOTOGRAPHER

November 4, 2024

5 out of 5

"I want to thank Cornell Lockett for his awesome customer service and knowledge of my policy the payment plans the coverage and his awareness of things with the company in comparison to others. His customer service is outrageously great. He took pride in his work and joy in gaining an understanding of where I was at in life and what I could do. Thank you Mr. Lockett."

We responded:

"Thank you for your wonderful review! I'm glad to hear that Cornell provided you with such exceptional service and knowledge about your policy and payment plans. It's great to know he took the time to understand your situation and offer great advice. We truly appreciate your feedback and are grateful to have Cornell on our team. If you have any further questions or need assistance, please don't hesitate to reach out. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Mark Kokaramgbbb

October 25, 2024

5 out of 5

"I worked with Drew Hogan great service and knowledge"

We responded:

"Mark, thank you for sharing your experience! I'm glad to hear that Drew provided you with great service and knowledge. We appreciate your feedback and look forward to assisting you with any future needs. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Lori Young

October 8, 2024

5 out of 5

"I mean this office is going the extra mile with customer service. Lita is very knowledgeable and super helpful in navigating my policies! I will recommend to my family and friends!!! Lori"

We responded:

"Lori, thank you for your wonderful review! I'm glad to know that Lita has been so knowledgeable and helpful with your policies. We appreciate your recommendation to your family and friends. If you ever need further assistance, our office is here for you. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Madeline Jones

October 3, 2024

5 out of 5

"Jake and Tyler were extremely helpful and provided me a quick quote, walked me through the various options, and helped me bind coverage same day. They saved my family thousands of dollars and I couldn’t be happier with how they handled the whole process."

We responded:

"Thank you, Madeline! We’re so glad Jake and Tyler were able to assist you so quickly and efficiently. It’s awesome to hear they saved your family so much and made the process smooth. We truly appreciate your trust in our team! - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Robert Stone

October 2, 2024

5 out of 5

"State Farm is great but Dylan Pelton at this agency is awesome! Very respectful and explains things to where a slug could understand. HIGHLY recommend Dylan as your trusted advisor."

We responded:

"Robert, thank you for your fantastic review! I'm glad to hear that Dylan was able to provide such clear and respectful service. We appreciate your recommendation and are grateful to have Dylan as part of our team. If you need any further assistance, don't hesitate to reach out. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

coy reynolds

August 25, 2024

5 out of 5

"The best team hands down, Melissa tx should send yall a thank you card!"

We responded:

"Thanks, Coy! We're grateful for your kind words and support. Our team is happy to serve the Melissa, TX community. If you ever need anything, we're here to help. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Nithin Thomas

March 25, 2025

5 out of 5

"Tommy Ned was a pleasure to work with. He was very knowledgeable, cordial, and professional. I really appreciated the time and effort he put in to educate me on the various products, and coverages."

We responded:

"Thank you, Nithin, for sharing your experience! I'm glad to hear that Tommy provided you with knowledgeable and professional service. It's wonderful that he took the time to educate you on our products and coverages. If you have any more questions or need further assistance, feel free to reach out."

Prateek Pamecha

March 19, 2025

5 out of 5

"Really appriciate Tommy Ned Jr. for time taken to explain each coverage in detail for my Auto and homeowner's insurance and sharing valuable infomations to create a perfect quote."

We responded:

"Thank you, Prateek, for sharing your experience! I'm happy to know that Tommy Ned Jr. took the time to explain each coverage in detail and provided valuable information for your insurance. We appreciate your feedback and are here to assist with any future needs or questions you may have."

Akhil shetty

March 7, 2025

5 out of 5

"I was working with Cornell and he was able to get me the best quote and really a nice guy to talk, he helped me finalize everything and was very patient with all my questions."

We responded:

"Thank you, Akhil, for sharing your experience! I'm happy to hear that Cornell was able to assist you with finding the best quote and that you enjoyed working with him. It's great to know he was patient and helpful with your questions. If you need any further assistance or have more questions, feel free to reach out to our office anytime."

shandra helton

January 26, 2025

5 out of 5

"Best experience I have ever had with insurance! Knowledgeable, excellent customer service and super friendly. Go see Jake, he’s great!"

We responded:

"Thank you, Shandra, for sharing your wonderful experience! I'm happy to know that you found our service knowledgeable and friendly. Jake will be delighted to hear your kind words. If you have any questions or need assistance in the future, feel free to reach out to our office. We're here to help!"

Riddy89

January 17, 2025

2 out of 5

"Was good for a year, but my auto rate was raised quite a sum for no traffic violations or accidents within that year or overall. Tried reaching out numerous times to see where the jump was from but have been ignored by Brady and his team for going on months. If you want State farm, best to find other representation - After finally getting in touch thanks to the review, the only thing they wanted to offer/discuss was bundling and pushing it. Was given very basic runaround answer to rising cost to "justify" the raise."

We responded:

"Thank you for taking the time to share your concerns. We truly apologize for any frustration this situation has caused. It appears there was a technical issue where emails sent to our redirect were being misrouted to spam. Once we discovered the glitch, I personally reached out to you to explain the issue and wanted to ensure that you received the support you needed. I am truly sorry about this. We understand rate increases can be frustrating, especially when you’ve had no accidents or violations. While these adjustments are determined at a state and nationwide level and are beyond our control, we’re more than happy to review your policy with you and explore any available savings opportunities. Your experience is important to us, and we want to make sure we’ve resolved any remaining concerns. Please don’t hesitate to give us a call at our office so we can assist you further. Thank you for your patience and understanding."

Kyle Roberts

November 15, 2024

5 out of 5

"Lita, and the team at Brady Paxman are like Mickey Mantle they hit long home runs all the time. Such a good job when I moved to South Texas l kept them as my agent. Lita is super fast and efficient, too... I have no intentions of changing agencies...highly recommend..."

We responded:

"Kyle, thank you for your fantastic review! I'm glad to hear that Lita and the team have been able to provide you with such efficient and reliable service. It's wonderful that you chose to stay with us even after moving to South Texas. Your recommendation means a lot, and we're always here to assist you with any future needs. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

James Brenner

November 1, 2024

5 out of 5

"Riley at Brady Paxman's office really knows what customer service all is about. She was spot on doing follow up, and always friendly on the phone. Service like that has become the exception. Thank you, Riley, for everything you do."

We responded:

"James, thank you for your wonderful review! We're glad to know that Riley's dedication to customer service made such a positive impact on your experience. Her friendly and consistent follow-up is something we truly value in our team. We appreciate your kind words and look forward to assisting you with any future needs. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Paul Tyson

October 11, 2024

5 out of 5

"Cornell knocked it out of the park with my new commercial policy!"

We responded:

"Paul, thank you for your fantastic review! I'm glad to hear that Cornell did an outstanding job with your new commercial policy. We appreciate your trust in our team and are always here to help with any future needs. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

See M

October 8, 2024

5 out of 5

"I relocated from Co to TX and I am super happy to have worked with Dylan from Brady Paxman State farm. He made the transition seem effortlessly and I appreciate his attention to questions."

We responded:

"Thank you, See, for sharing your experience! I'm glad Dylan could make your transition from CO to TX smooth and effortless. We appreciate your kind words about his attention to your questions. If you need any further assistance, our office is here to help. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Bryan Forth

October 3, 2024

5 out of 5

"Just finished getting auto insurance through Shaycee and I could be more pleased! She was able to answer all my questions and get everything set up without a worry!"

We responded:

"Bryan, thank you for sharing your experience! I'm happy Shaycee was able to assist you with your auto insurance needs and answer all your questions. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Pratik Patel

August 30, 2024

5 out of 5

"Great responsiveness and very competitive rates. Friendly staff"

We responded:

"Pratik, thank you for your positive review! I'm glad you found our team responsive and our rates competitive. We appreciate your kind words about our staff. If you ever need further assistance, don't hesitate to reach out. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"

Addison Carey

July 30, 2024

5 out of 5

"I had a fantastic experience with Destiny at State Farm! Destiny helped me set up both my home and auto insurance, and I couldn’t be happier with the service. She was super knowledgeable and took the time to explain everything clearly. What really stood out was how quickly she responded to my questions, (even after business hours!) and how she made sure I was getting the best coverage for my needs. It felt like she genuinely cared about finding the right options for me. If you’re looking for someone who’s professional and really knows their stuff, I highly recommend reaching out to Destiny at State Farm for all your home insurance, auto insurance, and commercial business needs!"

We responded:

"Hey Addison, Thanks a ton for sharing your fantastic experience! I'm really happy to hear that Destiny was able to help you set up both your home and auto insurance. It's great that she took the time to explain everything clearly and responded to your questions so quickly, even after business hours! We’re grateful to have Destiny on our team, and it's awesome to know she made sure you got the best coverage for your needs. If you ever need any further assistance, don’t hesitate to reach out! - Brady Paxman - State Farm Insurance Agent, Melissa, TX"