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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aurora Fototana

March 27, 2025

5  out of  5
rating by Aurora Fototana
"I had an outstanding experience with Jake from State Farm! He was incredibly friendly and took the time to explain all the details of the insurance policies thoroughly. Thanks to his excellent guidance, I found an affordable policy that perfectly suited my needs. His professionalism and customer service were the key reasons I decided to switch to State Farm. Highly, highly recommend!"
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mai hoang ngoc Vuong

March 19, 2025

5  out of  5
rating by mai hoang ngoc Vuong
"My insurance agent, Tommy Nerd is fantastic. I enjoy his service. Very details, and thoughtful. Always give me best deals on auto and home insurances. Thanks, Tommy!"
We responded:
"Thank you, Mai, for sharing your experience! I'm happy to hear that Tommy has been providing you with detailed and thoughtful service. It's great to know you're getting the best deals on your insurance. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Blain Brown

March 11, 2025

5  out of  5
rating by Blain Brown
"Brady and his team are amazing! I have worked with them for years on different insurance issues and every time they have been great! I highly recommend their office for all your insurance needs. 5 stars*****"
We responded:
"Thank you, Blain, for your wonderful feedback! I'm glad to know that you have consistently had positive experiences with our team over the years. Your recommendation means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help with all your insurance needs!"
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Yang Sun

February 6, 2025

5  out of  5
rating by Yang Sun
"Jack Hunt and Drew Hogan are the two reps I worked with at this location they are super response and professional, No.1 I met in this industry."
We responded:
"Thank you, Yang, for sharing your experience! I'm happy to hear that Jack and Drew provided you with responsive and professional service. They truly are valuable members of our team. If you have any questions or need further assistance, feel free to reach out to our office anytime!"
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Talbot Family

January 24, 2025

5  out of  5
rating by Talbot Family
"Lita has been such a blessing! She is so responsive and thoughtful in providing help and guidance with any questions I have."
We responded:
"Thank you, Talbot Family, for your wonderful feedback! I'm so happy to hear that Lita has been responsive and thoughtful in assisting you with your questions. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Katlin Stanley

January 10, 2025

5  out of  5
rating by Katlin Stanley
"Fantastic staff! They are all very kind and made the whole process seamless."
We responded:
"Thank you, Katlin, for your wonderful feedback! I'm happy to know that our team made the process seamless for you. We strive to provide kind and efficient service to everyone. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Lee Edwards

December 10, 2024

5  out of  5
rating by Lee Edwards
"Drew Hogan is professional, knowledgeable, and wants the best for his customers. I knew I made the write call when contacting him. It was truly a no brainer that I make the switch to State Farm Insurance while adding an additional vehicle. I’m so excited for the savings!"
We responded:
"Lee, thank you for your fantastic review! I'm glad to hear that Drew provided you with professional and knowledgeable service. It's wonderful that you felt confident in making the switch to State Farm. We're happy you're excited about the savings! If you ever need further assistance, our office is here to help."
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FLIXX THE PHOTOGRAPHER

November 4, 2024

5  out of  5
rating by FLIXX THE PHOTOGRAPHER
"I want to thank Cornell Lockett for his awesome customer service and knowledge of my policy the payment plans the coverage and his awareness of things with the company in comparison to others. His customer service is outrageously great. He took pride in his work and joy in gaining an understanding of where I was at in life and what I could do. Thank you Mr. Lockett."
We responded:
"Thank you for your wonderful review! I'm glad to hear that Cornell provided you with such exceptional service and knowledge about your policy and payment plans. It's great to know he took the time to understand your situation and offer great advice. We truly appreciate your feedback and are grateful to have Cornell on our team. If you have any further questions or need assistance, please don't hesitate to reach out. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"
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Mark Kokaramgbbb

October 25, 2024

5  out of  5
rating by Mark Kokaramgbbb
"I worked with Drew Hogan great service and knowledge"
We responded:
"Mark, thank you for sharing your experience! I'm glad to hear that Drew provided you with great service and knowledge. We appreciate your feedback and look forward to assisting you with any future needs. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"
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Lori Young

October 8, 2024

5  out of  5
rating by Lori Young
"I mean this office is going the extra mile with customer service. Lita is very knowledgeable and super helpful in navigating my policies! I will recommend to my family and friends!!! Lori"
We responded:
"Lori, thank you for your wonderful review! I'm glad to know that Lita has been so knowledgeable and helpful with your policies. We appreciate your recommendation to your family and friends. If you ever need further assistance, our office is here for you. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"
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Madeline Jones

October 3, 2024

5  out of  5
rating by Madeline Jones
"Jake and Tyler were extremely helpful and provided me a quick quote, walked me through the various options, and helped me bind coverage same day. They saved my family thousands of dollars and I couldn’t be happier with how they handled the whole process."
We responded:
"Thank you, Madeline! We’re so glad Jake and Tyler were able to assist you so quickly and efficiently. It’s awesome to hear they saved your family so much and made the process smooth. We truly appreciate your trust in our team! - Brady Paxman - State Farm Insurance Agent, Melissa, TX"
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Robert Stone

October 2, 2024

5  out of  5
rating by Robert Stone
"State Farm is great but Dylan Pelton at this agency is awesome! Very respectful and explains things to where a slug could understand. HIGHLY recommend Dylan as your trusted advisor."
We responded:
"Robert, thank you for your fantastic review! I'm glad to hear that Dylan was able to provide such clear and respectful service. We appreciate your recommendation and are grateful to have Dylan as part of our team. If you need any further assistance, don't hesitate to reach out. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"
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coy reynolds

August 25, 2024

5  out of  5
rating by coy reynolds
"The best team hands down, Melissa tx should send yall a thank you card!"
We responded:
"Thanks, Coy! We're grateful for your kind words and support. Our team is happy to serve the Melissa, TX community. If you ever need anything, we're here to help. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"