State Farm® Insurance Agent Brady Paxman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jasmeen Adams
April 20, 2026
"I called in and spoke with Kayla Setzer, she was very sweet and professional. I needed to add renters' insurance to my existing auto insurance policy. The process was quick, easy, and Kayla was very informative, as she did advise with the address change my auto rate would go up slightly (which I did not know), so I appreciated the warning ahead of time. Overall, excellent service as always!"
anthony benjamin
April 16, 2026
"Excellent Excellent experience!!! Always smooth transitioning from car to car. Thank you so much!!"
"Thank you, Anthony! I'm happy to hear that your experience has been excellent. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Dhay Almahdy
April 14, 2026
"Jimmy Lipps at (State Farm insurance /Brady Paxman office in Melissa 75454) provided truly outstanding service throughout our claim process. He was incredibly polite, professional, and genuinely caring from start to finish. Jimmy always took the time to return our calls promptly, answer every question and concern in detail, and keep us updated every step of the way. What stood out most was his patience, kindness, and dedication. Dealing with an insurance claim can be stressful, but Jimmy made the process so much easier by staying on top of everything and always following up. He consistently tried to bring us good news and gave us peace of mind during a difficult time. We feel so lucky to have had Jimmy helping us here in Melissa. His level of customer service is beyond excellent, and he truly went above and beyond for us. State Farm is fortunate to have someone like him on their team he absolutely deserves recognition and a promotion for the exceptional care and support he provides to his customers. Highly recommend! Jimmy deserves more than 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
"Thank you, Dhay, for sharing your experience! I'm happy to hear that Jimmy provided such outstanding service during your claim process. His dedication and professionalism truly make a difference, and we're grateful to have him on our team. Your recommendation and kind words mean a lot to us. If there's anything else we can assist you with, please let us know!"
marc cohen
April 13, 2026
"Lita is just awesome. She has great customer service skills and really takes care of you."
"Thank you, Marc! I'm happy to hear that Lita provided you with excellent service and took great care of you. Our team is dedicated to offering the best support possible. Let us know if there's anything else we can assist you with!"
Lamar Lewis
April 9, 2026
"State Farm Is the best ever. Ms Lita and Brady are very kind and helpful. They’ll leave you stress free to cover your bill and with a peace of mind. I recommend anyone to do business with State Farm."
"Thank you, Lamar! I'm so happy to hear that we could provide you with a stress-free experience and peace of mind. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Lisa Tisdale
April 7, 2026
"I highly recommend State Farm! Lita English reached out TO ME today to inform me of new available rates! Never has an insurance company done that AND provided the results. She is quick, knowlegable and Efficient! If you're in the market to save money, give them a call and ask for Lita English!"
"Thank you for your wonderful feedback, Lisa! I'm happy to hear that Lita provided you with such efficient and knowledgeable service. We always aim to keep our customers informed and satisfied. If you need anything else, feel free to reach out!"
Stephanie Schaefer
March 24, 2026
"Very helpful, patient, answered all questions, and followed up with an email! Awesome service!"
"Stephanie, thank you for your fantastic review! I'm happy to hear that you found the service helpful and thorough. It's great to know that the follow-up email was appreciated. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Noneen Stevens
March 20, 2026
"Tyler was very nice and personal. Made me feel relaxed and comfortable. Told I needed to know and went beyond. Can't say enough about him and everyone that I have talked to. Glad I have chosen you all. Thank you."
"Thank you, Noneen! I'm happy to hear that Tyler made you feel relaxed and comfortable. It's wonderful to know that our team has been able to provide you with the information you needed and more. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can assist you with!"
Kyle Roberts
March 19, 2026
"Lita, and the team at Brady Paxman are like Mickey Mantle they hit long home runs all the time. Such a good job when I moved to South Texas l kept them as my agent. Lita is super fast and efficient, too... I have no intentions of changing agencies...highly recommend..."
"Kyle, thank you for your fantastic review! I'm glad to hear that Lita and the team have been able to provide you with such efficient and reliable service. It's wonderful that you chose to stay with us even after moving to South Texas. Your recommendation means a lot, and we're always here to assist you with any future needs. - Brady Paxman - State Farm Insurance Agent, Melissa, TX"
Ashley Baldree
March 17, 2026
"Glad to be apart of State Farm Melissa. Great customer service."
"Thank you, Ashley! I'm happy you’re enjoying the service with us at State Farm. Melissa and the team are dedicated to providing great customer care. If you ever need anything, feel free to reach out!"
Jaswanth Reddy
March 17, 2026
"Lita was very helpful in getting the right bundle right for my home and auto. She went above and beyond to make sure I dont have any coverage lapse."
"Hey, Jaswanth! Thanks for taking a moment to share your experience and for mentioning the pricing. Lita will appreciate you recognizing how she helped set up your home and auto policies and made sure everything stayed in place without any gaps."
Diego capetillo
March 16, 2026
"Great customer service/satisfaction. The team at Brady Paxman State Farm go above and beyond and will get you taken care of."
"Thank you, Diego! I'm happy to know that you experienced excellent customer service with our team. We strive to go above and beyond for everyone. If there's anything else we can assist you with, feel free to reach out!"
Kierra Steward
March 15, 2026
"you’d figure after all the air bags deployed that would total out your car or at least send an insurance adjuster to come look at your car and explain why they aren’t, but nope! no ever came out. after trying to get ahold of someone to about my policy some how they thought i was calling for a job interview!!! after asking what my “chart” or “profile” communication log looked like the lady literally told me they were NO notes on her com log… i spent an hour trying to explain to someone at one point. can’t mark off all state farm agents but i definitely can mark Brady paxman and his team."
"Kierra, Thank you for sharing your feedback. We’re sorry to hear that this situation was frustrating. Auto accidents and claim questions can be stressful, and our goal is always to help customers navigate their insurance coverage and the State Farm claims process as smoothly as possible. While claim inspections and claim decisions are handled directly through State Farm’s claims team, our office is always available to help answer policy questions and guide customers toward the right resources. According to our records, your policy was cancelled in November, but we would still be happy to talk through any concerns about your past experience. Please feel free to reach out to our office if you’d like to discuss this further."
Bryce Palladino
March 13, 2026
"We had a great experience working with Lita. She helped us save quite a bit of money on our auto and home insurance!"
"Thank you, Bryce! I'm delighted to hear about your positive experience with Lita. It's wonderful that she was able to assist you in saving on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Eric Tharp
March 12, 2026
"Lita helped me out a ton! I highly recommend her and sate farm!"
"Thank you, Eric! I'm glad to hear that Lita was able to assist you so well. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Ittai Perez
March 12, 2026
"Very helpful and nice"
"Thank you, Ittai! I'm glad to hear you found our service helpful and pleasant. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Wendy Denman
March 11, 2026
"Great service and very easy to work with. They took the time to explain my coverage and helped me find the best option for my needs. Highly recommend! Nikki and Lita were so great."
"Hey, Wendy! Thank you for sharing that you had a great experience and found our team easy to work with. I appreciate you mentioning that time was taken to explain your homeowners insurance and review the options that fit your needs. Your recommendation means a lot to our office. Nikki and Lita will be happy to know you recognized their help."
Lynn Brown
March 9, 2026
"Had a good experience with Lita. Needed to change a payment method, and she was great. Thank you!"
"Thank you, Lynn! I'm happy to hear that Lita provided you with a great experience while assisting with your payment method change. Your satisfaction is important to us. If you need anything else, feel free to reach out!"
MOSTAFA SHABIB
March 9, 2026
"Kayla is awesome. She’s a professional and detailed person knows how to get you the best deal ever. Definitely recommended ."
"Thank you, Mostafa! I'm happy to hear that Kayla provided such excellent service and helped you find a great deal. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Mark Webb
March 6, 2026
"I spoke with, Tommy Ned - License #3023843 at State Farm and he was a pleasure to work with. I must have put him through 5 or 6 different rounds of questions, quotes, coverage options, and the man came through with a pep in his step and a smile on top. He got me answers quick, and we were able to lock in new Auto, Home and Umbrella policies for me within about 24 hours. Great service, great guy and a genuine pleasure to work with. Highly recommended!"
"Thank you, Mark! I'm really happy to hear about your positive experience with Tommy. It's great to know he was able to assist you efficiently and with enthusiasm. We appreciate your recommendation and are here if you need anything else!"
Terrie McGuyer
March 6, 2026
"You have to be impressed when you call a business and talk to a real person. And you send an email and get an answer within 24 hours. This office is the best! Sarah helped us through long, complicated (to us) changes to our policies. She was responsive and took the time to explain things to us. Thank you!"
"Terrie, thank you for your wonderful feedback! I'm happy to hear that Sarah was able to assist you with your policy changes and provide the support you needed. Our team is dedicated to offering prompt and personal service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Philip Austin Brooks
March 6, 2026
"Lots was great to work with"
"Thank you, Philip! I'm happy you had a great experience working with us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
JRS1KRR
March 5, 2026
"Lita is always great to work with on all my insurance needs!! I actually enjoy working with this team."
"Thank you! I'm delighted to hear that Lita and our team have made your insurance experience enjoyable. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
David salemzadeh
March 4, 2026
"Lita is great. She is super nice and patient and walk you throught the whole process and help you resolve the issue."
"Thank you for your review, David! I'm happy to hear that Lita was able to assist you with such care and patience. Our team is dedicated to providing excellent service, and it’s wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Halyn Willis
March 4, 2026
"Kayla was awesome! Very helpful!"
"Thank you for your feedback, Halyn! I'm happy to hear that Kayla was able to assist you so well. Our team is dedicated to providing helpful service. If you need anything else, feel free to reach out!"