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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Denman

March 11, 2026

5  out of  5
rating by Wendy Denman
"Great service and very easy to work with. They took the time to explain my coverage and helped me find the best option for my needs. Highly recommend! Nikki and Lita were so great."
We responded:
"Hey, Wendy! Thank you for sharing that you had a great experience and found our team easy to work with. I appreciate you mentioning that time was taken to explain your homeowners insurance and review the options that fit your needs. Your recommendation means a lot to our office. Nikki and Lita will be happy to know you recognized their help."
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Michele Ahern

March 10, 2026

5  out of  5
rating by Michele Ahern
"Courtney was absolutely wonderful to work with! She was incredibly helpful in getting a life insurance policy set up for my daughter, assisting my notary business with a security bond and bundling my homeowners and auto insurance. Her knowledge and expertise made the entire process smooth and stress-free. She took the time to explain everything clearly and made sure we had exactly what we needed. I’m so grateful for her guidance and professionalism. If you are looking for someone trustworthy, knowledgeable and genuine I highly recommend Courtney and anyone from Brady’s office. Thank you Courtney and the entire Paxman Team!"
We responded:
"Thank you, Michele! I'm so glad to hear about your positive experience with Courtney. Her dedication to providing clear explanations and ensuring you had everything you needed truly reflects our commitment to excellent service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Lynn Brown

March 9, 2026

5  out of  5
rating by Lynn Brown
"Had a good experience with Lita. Needed to change a payment method, and she was great. Thank you!"
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MOSTAFA SHABIB

March 9, 2026

5  out of  5
rating by MOSTAFA SHABIB
"Kayla is awesome. She’s a professional and detailed person knows how to get you the best deal ever. Definitely recommended ."
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Mark Webb

March 6, 2026

5  out of  5
rating by Mark Webb
"I spoke with, Tommy Ned - License #3023843 at State Farm and he was a pleasure to work with. I must have put him through 5 or 6 different rounds of questions, quotes, coverage options, and the man came through with a pep in his step and a smile on top. He got me answers quick, and we were able to lock in new Auto, Home and Umbrella policies for me within about 24 hours. Great service, great guy and a genuine pleasure to work with. Highly recommended!"
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Terrie McGuyer

March 6, 2026

5  out of  5
rating by Terrie McGuyer
"You have to be impressed when you call a business and talk to a real person. And you send an email and get an answer within 24 hours. This office is the best! Sarah helped us through long, complicated (to us) changes to our policies. She was responsive and took the time to explain things to us. Thank you!"
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Philip Austin Brooks

March 6, 2026

5  out of  5
rating by Philip Austin Brooks
"Lots was great to work with"
We responded:
"Thank you, Philip! I'm happy you had a great experience working with us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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David salemzadeh

March 4, 2026

5  out of  5
rating by David salemzadeh
"Lita is great. She is super nice and patient and walk you throught the whole process and help you resolve the issue."
We responded:
"Thank you for your review, David! I'm happy to hear that Lita was able to assist you with such care and patience. Our team is dedicated to providing excellent service, and it’s wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Trevor T

February 28, 2026

5  out of  5
rating by Trevor T
"Brady and team are fantastic! Their rates are exceptional and the help is much better than your typical online companies. Today Sarah Elizabeth Jones helped me with a specific coverage question and she went above and beyond. I'm super happy!"
We responded:
"Thank you, Trevor! I'm glad to hear that you had a great experience with our team and that Sarah was able to assist you so effectively. We strive to provide exceptional service and competitive rates, and it's wonderful to know we're meeting those goals. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Saurabh Abhishek

February 26, 2026

5  out of  5
rating by Saurabh Abhishek
"Spoke to Lita and she was very knowledgeable and helping . Employees like her take customer experience to the next level for any business. 5 stars"
We responded:
"Thank you, Saurabh Abhishek, for your fantastic review! I'm glad to hear that Lita provided you with such knowledgeable and helpful service. Our team is dedicated to enhancing customer experiences, and it's wonderful to know we're succeeding. If you need anything else, feel free to reach out!"
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Jessica Arango

February 25, 2026

5  out of  5
rating by Jessica Arango
"Called during my short lunch period and Lita was extremely helpful, quick, and thorough with my request!"
We responded:
"Thank you, Jessica! I'm happy to hear that Lita provided you with such helpful and efficient service during your lunch break. Our team is dedicated to making your experience as smooth as possible. If you need anything else, feel free to reach out anytime!"
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Jacob Slentz

February 24, 2026

5  out of  5
rating by Jacob Slentz
"had a great experience working with Lita. She was incredibly professional and efficient in helping me navigate the documentation for my insurance. She quickly identified a discount I qualified for and made the entire process seamless. I highly recommend her services to anyone looking for someone helpful and knowledgeable!"
We responded:
"Jacob, thank you for sharing your experience! I'm glad to hear that Lita provided such professional and efficient service. It's wonderful that she was able to assist you with your documentation and find a discount for you. If you ever need further assistance, feel free to reach out!"
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Mac Cervantes

February 23, 2026

5  out of  5
rating by Mac Cervantes
"Very kind and thorough. Thank you for your help 🙏"
We responded:
"Thank you, Mac! I'm happy to know you found our service kind and thorough. If you ever need more assistance, feel free to reach out. Thanks for choosing us!"
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Judy Ayala

February 13, 2026

5  out of  5
rating by Judy Ayala
"Jake was absolutely fantastic to work with for my car insurance. He took the time to clearly explain all of my coverage options and made sure I understood exactly what I was paying for. He was patient, knowledgeable, and never pushy, which I really appreciated. I highly recommend working with Jake!"
We responded:
"Thank you for your review, Judy! I'm happy to hear that Jake provided such a positive experience with your insurance needs. His dedication to clear communication and understanding is something we truly value. If you have any more questions or need assistance in the future, feel free to reach out!"
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eli orozco

February 2, 2026

5  out of  5
rating by eli orozco
"Sarah jones helped my out today and she is the best I would recommend her to anyone she’s great"
We responded:
"Thank you, Eli! I'm happy to hear that Sarah provided you with such great assistance. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Gabrielle Isaac

January 27, 2026

5  out of  5
rating by Gabrielle Isaac
"I had a great experience working with Tommy Ned, he was very helpful and informative."
We responded:
"Thank you for your review, Gabrielle! I'm happy to hear that Tommy was helpful and informative during your experience. We always aim to provide excellent service. If you have any more questions or need assistance, feel free to reach out!"
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Puddles

January 26, 2026

5  out of  5
rating by Puddles
"State Farm is the best insurance I've ever had. Their rates are fair yet competitive. What keeps me sticking with them though is the excellent customer service, and how their employees go above and beyond to make sure every detail is taken care of and explained thoroughly. Highly recommend 10/10."
We responded:
"Thank you, Justin! I'm happy to know that you're satisfied with our service and find our rates fair. Our team is dedicated to providing excellent customer service and ensuring everything is clearly explained. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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siddhant chugh

January 20, 2026

5  out of  5
rating by siddhant chugh
"Very proactive & always provide great options and explanations for the renewal"
We responded:
"Thank you! I'm happy to know that you appreciate our proactive approach and the options we provide for renewals. Your satisfaction is important to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Ricky Hernandez

January 7, 2026

5  out of  5
rating by Ricky Hernandez
"Alexis was very helpful and professional. She helped me save so much from what I was currently paying with another insurance company. Signing up was a breeze. Highly recommend doing business with Alexis."
We responded:
"Ricky, thank you for sharing your experience! I'm happy to hear that Alexis was able to assist you effectively and make the process easy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Orlando Perez

December 12, 2025

5  out of  5
rating by Orlando Perez
"I have worked with Jake in the past and he’s a great guy. He won’t stop till he earns your business. I worked with Lita yesterday and she was so nice and friendly. Everyone I’ve talked to here is always willing to help."
We responded:
"Thank you, Orlando, for your fantastic review! I'm happy to hear that Jake and Lita made such a positive impression. Our team is dedicated to providing friendly and helpful service. If you need anything else, feel free to reach out!"
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Preston Scott

December 10, 2025

5  out of  5
rating by Preston Scott
"I called and a lady named Sarah helped me and she was very professional and it took almost no time at all. definitely satisfied 🫶🏾"
We responded:
"Hey Preston! Thank you for sharing this. I’m glad Sarah was able to help you quickly and that the experience felt smooth on your end. It’s great to know you were happy with the support while reviewing your life and auto coverage. We appreciate you taking a moment to let us know."
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Rosario Espinosa

December 9, 2025

5  out of  5
rating by Rosario Espinosa
"Lira was very kind and helpful."
We responded:
"Thank you, Rosario! I'm happy to hear that Lira was kind and helpful during your experience. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Jonathan Townsend

December 7, 2025

5  out of  5
rating by Jonathan Townsend
"Brady has the most professional office in North Texas. He genuinely cares for his clients as well as his staff. If you need anything call and ask for Jimmy."
We responded:
"Thank you, Jonathan! I'm happy to hear that you appreciate the professionalism of our office and the care we provide. Brady and the team, including Jimmy, are dedicated to offering the best service possible. If there's anything else you need, feel free to reach out!"
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stanley stokely

December 5, 2025

5  out of  5
rating by stanley stokely
"Agent catered to all my needs promptly."
We responded:
"Thank you, Stanley! I'm happy to know that your needs were met promptly. If there's anything else you need, feel free to reach out anytime. We’re here to help!"
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Tim Hooper

December 5, 2025

5  out of  5
rating by Tim Hooper
"Lita has been wonderful and patient with my many questions and difficult schedule to sign up. Glad to be insured with them, thank you!"
We responded:
"Thank you, Tim! I'm happy to hear that Lita was able to assist you with patience and care. We're glad to have you insured with us. If you have any more questions or need further assistance, feel free to reach out anytime!"